Trade Support & Service

5 stars based on 42 reviews

Our client is one of the world's leading financial groups. Headquartered in Tokyo and with approximately years trading office supporting system history, global presence across 40 countries andemployees, this company offers services including corporate banking, commercial banking, retail banking, wealth management, investment banking, capital markets, personal,corporate trust, and transaction banking.

To provide first and second line support for trading platforms, market connectivity and STP workflows. To work with and consult the Technology department to build sustainable platforms trading office supporting system the international business On the job you will be required to: STW rollout and support To work with the project teams to gain a firm understanding of the product functions, integration points, support requirements and troubleshooting.

To assist in the rollout of new STW versions: To lead the support of the STW platform in Asia: To proactively monitor production systems, tracking and escalating issues to resolution where necessary. To support projects related to the international business To capture requirements, communicate with development teams, assist in testing and rollout of small projects, upgrades or strategic projects for the international business. To document requirements and support procedures where necessary.

In order to qualify you will need to possess the below requirements: Experience with Bloomberg and MarkitWire are very desirable. A firm understanding of financial markets with a focus on Fixed Income: Development skills are an advantage CJava but are not essential for this role The ability to pick up new systems, concepts and issues quickly.

Able to work under pressure, trading office supporting system where necessary. A methodical, consistent approach to monitoring and troubleshooting. The ability to communicate with traders, business users and technology partners. Trading office supporting system be able to produce concise documentation for support and project work. Adherence to policy and defined procedures, including the ability to review and determine flaws or omissions in existing policies and processes along with the capability to propose remediation and improvements.

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Present in over 50 countries across Europe, the Americas and Asia. SG CIB provides corporate, financial institutions, investors and public sector clients with value-added integrated financial solutions. As 1st link in the Operations chain, Trader support is also the 1st level of control of the business.

Ensure integration of fixings, calculations of coupons and early termination decisions. Improve booking quality control through close monitoring of rework on exotic booking; Contribute to improving the booking platform through the initiation of enhancements and bug fixes and follow-up UAT on deliveries.

Ability to handle high trade volumes and some pressurized situations Excellent communication skills, required to interface with various internal partners Traders, Engineers, Sales, other Middle Offices, Product Control teams, Back Offices, IT and in different countries Asia, Europe, America.

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